AMANI, D. When customers strike back: examining the impact of psychological contract violation on customers’ switching behaviour. African Business Management Journal, [S. l.], v. 1, n. 1, p. 1–15, 2023. DOI: 10.58548/2023abmj11.0115. Disponível em: https://journals.udom.ac.tz/index.php/abmj/article/view/1. Acesso em: 19 sep. 2024.